Shipping policy

Last updated: May 22, 2026

Processing

In-stock orders are processed within 1–3 business days. You'll receive a confirmation email with tracking once your order ships from our warehouse in Phoenix, Arizona.

Shipping rates & delivery

We offer free standard shipping on U.S. orders over $75. Orders under $75 ship at a flat rate of $9. Standard delivery typically takes 3–7 business days after processing.

Pre-orders

Pre-ordered items ship in waves beginning May 12, 2026. If your order contains both in-stock and pre-order items, it may ship in multiple packages, and you'll receive tracking for each shipment.

Order tracking

Once your order ships we'll email you a tracking number. Please allow 24–48 hours for tracking to begin updating.

Lost, stolen, or delayed packages

Phoenix United is not responsible for packages lost or stolen after they're marked delivered by the carrier, or for carrier delays. If tracking shows delivered but you can't locate your package, contact the carrier first, then reach out and we'll help where we can.

Incorrect addresses

Please double-check your shipping address at checkout. We can't be responsible for orders shipped to an incorrectly entered address.

International orders

We currently ship within the United States. For international inquiries, email jeremy@manorphx.com.

Questions

Email jeremy@manorphx.com.